Tag: CTK

How to Send Logs

This is a guide on how to send logs from your devices. This will show you how to send logs from your HTK, CTK, and Uniterm devices. Uniterm – When you have issues with your payment system taking cards or frequent declines, you can send us logs for review. Then send an email to support@netpark.us  1. Open the netPark software 2. Click the menu button in the top right. It looks like 3 blue lines 3. Click send logs 4. Send an email to support@netpark.us to notify us of the issue in detail and notify us that you sent logs.  HTK – Below are instructions on how to send logs from an HTK 1. Insert the for the device and turn it until the key is vertical. It should also make a small click sound.  2. Select Program mode on the screen. 3. Use

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