Tag: fpp

Adding FPP to Services

Service FPP Points  You can edit the FPP earned in the Service Maintenance screen. 1. Click Maintenance 2. Click Services 3. Select the service and add points To learn more about Services click here https://www.youtube.com/watch?v=eDeRTypqLyw&feature=youtu.be

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Creating FPP Coupons

This article explains the steps to create Frequent Parker Program Coupons To learn more about other Coupons click here How to add FPP coupons to netPark: 1. Click Maintenance 2. Click Coupons 3. Click new Coupon 4. name and label the Coupon appropriately and put in how many FPP it takes to redeem it Code – The code used for the coupon within netPark; In this example it is called “FPP 1 Day” Description – Description for the coupon Redemption Amount – A flat amount taken off using FPP; In this example, the total is left at “$0” Free Days – Total number of free days taken off using FPP; In this example, the total is “1” Minimum Days – Using this field, locations can limit if FPP Points can be redeemed using this coupon unless they have stayed for a certainnumber of days FPP to Redeem – This is the total number of FPP

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Redeeming Customer FPP

This article explains how to redeem and how to manage expiring customer FPP Customers can accrue points when making reservations with the account associated with their profile in the netPark system. They can also earn points when they get services offered from your location. Redeeming FPP Points on Client Website If you have the netPark Reservation Modules on your website, customers can actually use their FPP Points while making a reservation. Once this has been set, anytime a customer books a reservation on the website and they have enough points to redeem a free day, adrop-down box will appear where they can select the total number of days they would like to redeem. How to redeem the FPP Coupons:  1. Pull up the ticket 2. Click the CO(U)PONS button 3. You can search for coupons or type in the code or amount manually 4. Selecting the coupon

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Frequent Parker Program

The FPP System is extremely flexible and allows customers to earn points for an amount or days off of a future reservation. This article will show you how to setup your Frequent Parker Program. This includes, configuring and setting expiration. Before the FPP system can be utilized, it must be configured. There are several options for earning and redeeming points. These articles with briefly walk you through each aspect: Configuring FPP for Rates – Learn how to add points to rates to be earned for parking stays Configuring FPP for Services – Learn how to add points to services to be earned for parking stays Creating FPP Coupons – Learn how to create coupons that can be used to redeem points for parking days. Redeeming Points – Learn how customers redeem points Redeeming FPP from clients – Learn how to get setup so customers can redeem points through a 3rd

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