Tag: refund

Taking Payments and Issuing Refunds

The Register Payment Screen is used to collect any sort of payment, outside of a ticket It is important to note: Payments taken that exceed the total amount being charged by more than $99.99, will be denied.  Example: If that total due is $10 and the cashier enters $150, it will deny the payment. 1. Click on Register. 2. Click Register Transaction. 3. Click the New Transaction button. 4. Select whether it is a Payment or a Refund. 5. Fill in the customer account by Name or Number if you are able. 6. Fill in all necessary information including the Subtotal, Payment type. 7. Lastly click the Green button in the bottom right to submit the payment or refund. Working with the Register Payment Screen Fields highlighted in Yellow are REQUIRED fields Customer – The customer the payment is being attached to Company – The company the payment is being attached to

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Gift Card Management

This article gives a brief overview of the gift card screens and how to setup gift cards. They are pre-purchased dollars for future use on tickets. Gift Cards In the Gift Cards screen, users can see a list of all gift cards in the system. Users can get a log or export a log of all prepaid cards by clicking on the blue Gift Card Log or Export Results. Users can also get information of a single user and perform various tasks by clicking the green “Actions” button.. Gift Cards Maintenance Screen   If you do not have a Gift Card option please contact support@netpark.us for further assistance. 1. Click Register 2. Click on Gift Card & Prepaid Accounts 3. You can load, refund, and credit gift cards that are already in the system 4. You can also add a new one by clicking New Gift

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