Tag: Support

Remote Support

This article explains how to setup Team Viewer so netPark support can remote into your machine. If you have the desktop application 1. Open the netPark desktop application 2. Click the Menu button (3 horizontal bars) in the top right 3. Click Remote Support If you don’t have the desktop application 1. Open a web browser ex: Chrome, Edge, Firefox. 2. Navigate to https://www.netpark.us/support/ or click here support 3. If you have a Windows pc select the Windows logo. If you have an Apple pc, click the Apple logo. 4. A download will save to your pc. Run that download.  5. Open the file and allow the program to run. 6. Notify the Support team that you are ready for us to access your session.

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The netPark Logo
Getting Started

Welcome to netPark

At the most basic level netPark is a cloud-based, point-of-sale system for the parking industry. Once you start digging in though you’ll realize we do so much more. We cover a whole range of features and functionality from the standard ticket-per-car inventory management to loyalty accounts, reservations, self park, surveys, recurring bill, etc. We strive to continuously improve our system and are always expanding our already large list of features.

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Still not sure? Ask us directly!

CONTACT US

Contact us!

Phone Hours
(833) 638-7275
Monday – Friday: 10AM to 6PM EST
Emergency Support – 24/7 for business critical functions

Contact Us
Please use this form to contact us with any non-emergency comments, problems or inquiries. Be sure to provide details. If this is an emergency or requires immediate assistance, please call netPark Emergency Support.