Self Park Installation Checklist
This article details the expected testing process for self park devices to ensure everything runs optimally.
If you need help, we’re only a call or email away!
This article details the expected testing process for self park devices to ensure everything runs optimally.
This is a guide on how to send logs from your devices. This will show you how to send logs from your HTK, CTK, and Uniterm devices. Uniterm – When you have issues with your payment system taking cards or frequent declines, you can send us logs for review. Then send an email to support@netpark.us 1. Open the netPark software 2. Click the menu button in the top right. It looks like 3 blue lines 3. Click send logs 4. Send an email to support@netpark.us to notify us of the issue in detail and notify us that you sent logs. HTK – Below are instructions on how to send logs from an HTK 1. Insert the for the device and turn it until the key is vertical. It should also make a small click sound. 2. Select Program mode on the screen. 3. Use
Learn about the various Credit Card readers that netPark Pay supports and how to set them up and activate them.
This guide is a detailed how-to on configuring a Hamilton HTK/CTK device to work in netPark.
Learn about the IDTech SREDKey encrypted credit card reader that netPark Pay provides.
Phone Hours
(833) 638-7275
Monday – Friday: 10AM to 6PM EST
Emergency Support – 24/7 for business critical functions
Contact Us
Please use this form to contact us with any non-emergency comments, problems or inquiries. Be sure to provide details. If this is an emergency or requires immediate assistance, please call netPark Emergency Support.