
Datacap TranCloud Unit Troubleshooting
Troubleshooting Datacap TranCloud LED Indicators The Datacap TranCloud unit has a helpful power indicator in the bottom left corner that illuminates to display various status codes. TranCloud Indicator Light Steady Indicator Light Blinks Once per Second Blinks Foure Times per Second No Indicator Light Remains On: This means that your Datacap TranCloud unit successfully phoned home and is connected. Blinks Once Per Second: This means that the last attempt to phone home failed. If your unit is connected to the network and your unit still can’t phone home. Please verify that your internet connection is working. If you have confirmed the internet connection is good, please contact netPark Support. Blinks Four Times Per Second: This means that there is not an application loaded to the device. Please unplug the device from power for 30 seconds and plug it back in. If the issue persists,