ELO Fee Display

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netPark Supports a Customer-Facing fee display. This simple guide walks through how to configure the fee display in Windows so the netPark Desktop Application is able to use it.

Installation

Download and Install Driver
Connect Fee Display to computer (Windows should auto-detect and initialize)
Start the netPark Desktop Application and attempt to close a ticket, the fee display should light up

Troubleshooting

If the Fee Display is connected before the drivers are installed, older drivers for the display may be automatically installed by Windows. When this happens it’ll be necessary to ‘uninstall’ the device to fix it. The instructions walk through that process:

Open the start menu and type “Device Manager”; Open Device Manager
Expand “Ports (COM & LPT)”
Right-click the entry that says to “Please contact your supplier”; select “Uninstall device”; Check the box that asks if you should delete the driver
Install the driver from Installation above
Back in “Device Manager”, click “Action” -> “Scan for hardware changes”
This should install the proper driver. Restart the Desktop Application and test.

Custom Messages

The Desktop Application supports two custom messages:

Idle – Shown when the fee display is not showing a total
Thank You – Shown after a customer pays for their parking

To set these, in the Desktop Application:

Go to the Application Menu (3 bars at the top-right)
Select “Configuration”
Select “Devices” on left-hand menu
Hit the Edit button (“Pencil Icon”) and update the messages
Hit the Save button (“Disk Icon”) to save
Changes should take affect immediately – idle message may require an application restart

Close Tickets, Desktop Application, Fee Display, fee's, Hardware, Rate

Published
March 5, 2021
10:34 AM
in
Getting Started, Hardware

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ELO Fee Display

Installation

Troubleshooting

Custom Messages

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