Self-Park Archives - netPark Software LLC. Knowledgebase

Inventory Signage Setup & Information

Facilities may want the ability to monitor their inventory in real-time and relay it to their customers for informational purposes. That is where Digital Inventory Signage comes into play. Digital Inventory Signage allows netPark to communicate with specific digital signage to display inventory counts or if requested, an “Open” message until the Inventory hit’s a specific threshold and then netPark will begin showing specific inventory numbers. The inventory is auto calculated based on the “Automated Count” of the lot, which is based on Loop Activation, allowing for what should be a more real-time inventory total, even if stale tickets exist in the system. This article will talk about the process of configuring digital signage, what needs to be purchased and provide helpful wiring information for installers. Hardware Requirements Setting up inventory signage isn’t difficult but it does require some specific hardware for your facility

Hardware

Carrida Plate-i ALPR Camera Configuration

Camera Information The CARRIDA Plate-i ALPR Camera is an affordable, standalone solution for automatic license plate recognition (ALPR), designed to support credentialed entry and audit applications. Equipped with a 4K Sony image sensor and on-sensor ALPR decoding, it ensures fast and efficient license plate recognition directly on the camera. With plug-and-play capability and PoE+ support for both power and data, it’s easy to integrate into existing systems. Built to withstand harsh environments, the camera boasts an IP66 (IK10) waterproof rating and offers a manual zoom range from 1 to 7 meters (3 feet to 23 feet) for versatile installation. Technical Data Technical Data for Carrida Plate-i ALPR Camera Camera Configuration The CARRIDA Plate-i ALPR Camera is configured using a Web Application, accessed via an Internet Browser. You’ll need to make sure the PC you are accessing the camera on is on the same network

Configuring Q-SAQ Validator Scanner Kiosk

The Q-SAQ Validator Kiosk provides a low cost method of access control for facilities that need basic entry & exit control for residents, tenants or any other type of credentialed entry and exit. These devices can also be used for nesting purposes to allow customers to move between different parts of your facility. Q-SAQ Validator Kiosk Features The Q-SAQ Validator Kiosk has the following features: Front Mounted High density OMNI Directional bar-code scanner Capable to read and process any standard Barcode format 4×20 character led illuminated LCD display Real time clock 4 optically isolated inputs 5 relay outputs Setup the device in netPark The first step in configuring a Q-SAQ device is to get setup all devices in netPark. This allows us to clearly id each device and makes it easier to manage the lot. To begin, navigate to the Self Park screen in netPark and click

Swap HTK/CTK EMV Reader

This guide walks through the process of replacing an existing EMV or Card Swipe reader on an HTK/CTK with a new EMV reader.

Convert an HTK/CTK to netPark Pay

This guide walks through the process of updating an HTK or CTK to the new netPark Pay solution.

Self Park Installation Checklist

This article details the expected testing process for self park devices to ensure everything runs optimally.

Lot Full Maintenance & Inventory

Lot Full Maint aka Lot Full Maintenance The Lot Full Maintenance Screen allows users to configure a self-park locations maximum inventory for weekdays and weekends How to get to the Lot Full Maintenance screen: 1. Click on Maintenance 2. Next, click on the Lot Full Maintenance aka Lot Full Maint button 3. Select your Lot Status 4. Select the dates you need to be open or closed 5. Fill in the number of spaces you have available and the Override information as well The Lot Full Maintenance Screen allows users to remotely monitor a self-park location. These settings can

How to Log and Report Damage in the Damage Tracker

1. On the car image, click where the damage has occurred. 2. The Damage Information section becomes active and the severity level can be assigned. 3. You can choose between light, medium, and heavy. 4. Fill in the Notes and click a damage option specified. 5. Click Save then make your next selection or click Save and Exit. Working with the Damage Tracker Screen Damage Tracker Screen From the Open Edit Ticket Screen click on the car image in the bottom right corner to be taken to the Damage Tracker Screen

How to Send Logs

This is a guide on how to send logs from your devices. This will show you how to send logs from your HTK, CTK, and Uniterm devices. Uniterm – When you have issues with your payment system taking cards or frequent declines, you can send us logs for review. Then send an email to support@netpark.us 1. Open the netPark software 2. Click the menu button in the top right. It looks like 3 blue lines 3. Click send logs 4. Send an email to support@netpark.us to notify us of the issue in detail and notify us that you sent logs. HTK – Below are instructions on how to send logs from an HTK 1. Insert the for the device and turn it until the key is vertical. It should also make a small click sound. 2. Select Program mode on the screen. 3. Use

Gate Rules

NetPark Self Park facilities may have situations where employees are not present or will not be present for a set period. To help ease the burden the Self-Park screen has GATE RULES. Gate rules will perform a specific action at a specific time or date. Setting Up Gate Rules From the dashboard, users will click on SELF-PARK. Within this screen, click on GATE RULES. A new screen will appear that will allow users to begin customizing rules. Within this screen users will click on Add New Rule which will bring up the options to add in the gate rules. To the right are the different functionalities that are available within the gate rules. Below is a video detailing how to set up and use the gate rules functionality within netPark.

Category: Self-Park