Category: Recurring Billing

How to Configure & Use the eSignature Module

The eSignature Module is an optional enhancement to the Recurring Customer Module, designed to streamline recurring contract management. With this feature, clients can generate contracts for recurring services and provide them to their customers for digital signatures directly through Customer Loyalty Module on the client’s website. All signed contracts are securely stored within netPark, allowing for easy retrieval at any time for record-keeping purposes. The system also tracks contract versions, storing them based on the last edit date. Additionally, customers can be automatically notified when a new version of the contract is created, helping to ensure they stay in compliance with the latest contract versions. eSignature Maintenance Page – Layout & Explanation eSignature Maintenance Page The eSignature Maintenance Page uses our traditional Data Table format and has 4 specific features that are unique to this page: Email Missing Recurring Customers – This options allows

Read More »

How To Maintain Stalls

Maintaining Stalls inside of netPark is an easy and hassle-free process that allows you to assign stalls to customers to keep them parking at the same spot over and over again. Our Stall feature is built to be integrated with our recurring system so that you can ensure a recurring customer always has a spot. Using our Stall feature will allow you to be able to see when a recurring parker is on the lot when they are off the lot, and when you have available spacing directly from our Stall Maintenance screen or on the Dashboard using our Stall Inventory Widget. Creating Stall(s) The first step in learning how to set up stalls is by making sure you are set up to do so. Make sure you have parking zones set up as well as recurring rate groups that are attached to said

Read More »
Receive Payments
Accounts

Receiving Payments

Typically the recurring system will handle billing for accounts automatically. There are times when a payment is received outside of the billing cycle. For that you can manually collect a payment and apply to invoices as needed.

Read More »
Waiting List
Accounts

Waiting Lists

Learn more about the Waiting List screen and how you can approve or deny newly registered accounts Recurring parking.

Read More »

Contact us!

Phone Hours
(833) 638-7275
Monday – Friday: 10AM to 6PM EST
Emergency Support – 24/7 for business critical functions

Contact Us
Please use this form to contact us with any non-emergency comments, problems or inquiries. Be sure to provide details. If this is an emergency or requires immediate assistance, please call netPark Emergency Support.