Category: Maintenance

Adjustments

Creating a Discount

The netPark interface allows users to create discounts that can be applied to tickets
Discounts are percentage based.
Discounts can be used in the open and close screens, be used in a customer account, and be tied to a promo code to be used on a website.
Discounts can also be used to go to a different rate.

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Adjustments

Creating A Coupon

The netPark interface allows users to create coupons that can be applied to tickets.
Coupons do not work on the website unless they are tied to a promo code and are only available in the open and close screens.
Coupons redeem days or an amount. CANNOT BE BOTH!

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Adding Devices

Adding Devices into netPark Users that have either the desktop or mobile application will need to register the device within the netPark system. Ways to download the netPark application Call or email netPark support for the download link for the application. For mobile users, the netPark application is available from the Apple app store. Once the netPark application is downloaded, the user will receive an activation code that will be needed to be activated in the netPark system. Registering the activation code (UUID) The user can reach out to their supervisor and have the supervisor enter in the activation code. Call into netPark support and have one of the support staff enter in the activation code into the netPark system. Steps for adding a new device In netPark, go to the Maintenance menu. From here click the Access & Integrations option. In the upper

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Lost tickets

About The lost ticket screen is used by self-park locations to create a backdated ticket for customers who have lost their original ticket.   Working with the Lost Ticket Screen Via the Main Menu of netPark, click on “Lost Ticket” to be taken to the Lost Ticket Screen. Enabling the Lost Ticket Screen Below is a breakdown on how to enable the Lost Ticket Screen From the Main Menu of netPark, click on the Maintenance tab on the left hand side of netPark. Go to System Settings Go to the Ticket Ranges section. Set a Lost Ticket Range and click “Save” If “Auto Ticket Range” is set, make sure the “Lost Ticket Range” does not overlap Refresh netPark via the refresh button on the browser or hit on the keyboard. When netPark refreshes, the Lost Ticket button should be on the Main Menu Lost

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Creating A Company Account

Companies create a more organized way to group together certain customers whom are not apart of a company in netPark.
These companies are able to be billed accordingly or customers in the company can be billed.

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Reservation Rates Maintenance

The Reservation Rates section of netPark allows users to setup rates for third party websites that use netParks full API, local websites with a reservation sub-domain controlled by netPark, and for reservations in netPark internal.

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Creating a User
Getting Started

Creating a User

User accounts are used to control what access a person or employee has to your netPark location. There are varying levels of controls and these permissions can be assigned to a user account by associating them with a group or by setting each individual permission.

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Please use this form to contact us with any non-emergency comments, problems or inquiries. Be sure to provide details. If this is an emergency or requires immediate assistance, please call netPark Emergency Support.