Category: Maintenance

Track using the Audit Log

The netPark interface audits nearly everything that occurs within the system.
The Audit Log generates an audit report based on specific criteria defined by users, to allow in the research of system usage
Using the Audit Log, users can track changes made to tickets, rate codes that have been added or changed and monitoring system settings, just to name a few
Multiple variables can be set to narrow down the information contained in the report

Read More »
Adjustments

Working with Groupon

There are many ways to get the word out about your location and Groupon is a great way to bring people in. Groupons can be a very useful option for our clients, however for them to be most effective for your lot and your customers there is a specific setup that must be followed.

Read More »

Cutover Rates

What are cut-overs and what do they do?
The netPark interface allows users to create something called Cut-over Rates.
Cut-over Rates are rates that can be created to perform a certain action based on the parameters set up in the rate.
Cut-over Rates are one of the ways that a rate can be customized to fit the needs of a location
The cut-overs can be based on Date/Time, Certain Days or Certain Time Limits.

Read More »
Adjustments

Creating A Rate

The netPark interface allows users to create and customize rates.
Rates can be tied to reservations, customer accounts, tickets, and for websites.
The rates in netPark can be customized to suit the needs of a location.
Dynamic Rates exist as well which a more in depth explanation can be found here:
Cutover Rates exist as well which a more in depth explanation can be found here:

Read More »
Adjustments

Creating A Promo Code

The netPark interface allows users to create promo codes that can be used on the website and within the netPark reservation system.
Promo Codes must be tied to a coupon, discount, or rate.
Promo Codes can also be tied to a company.
Promo Codes can only be used on exit for self park devices.

Read More »
Adjustments

Creating a Discount

The netPark interface allows users to create discounts that can be applied to tickets
Discounts are percentage based.
Discounts can be used in the open and close screens, be used in a customer account, and be tied to a promo code to be used on a website.
Discounts can also be used to go to a different rate.

Read More »
Adjustments

Creating A Coupon

The netPark interface allows users to create coupons that can be applied to tickets.
Coupons do not work on the website unless they are tied to a promo code and are only available in the open and close screens.
Coupons redeem days or an amount. CANNOT BE BOTH!

Read More »

Contact us!

Phone Hours
(833) 638-7275
Monday – Friday: 10AM to 6PM EST
Emergency Support – 24/7 for business critical functions

Contact Us
Please use this form to contact us with any non-emergency comments, problems or inquiries. Be sure to provide details. If this is an emergency or requires immediate assistance, please call netPark Emergency Support.